Welcome to the FAQ! Find the answers to all your questions here.


The digital product is considered “used” once it has been downloaded. All video purchases made on www.frenchwithclemence.com are therefore non-refundable and non- exchangeable.

The following payment methods are accepted: Paypal and credit card.

You can test your level on the following page: https://apprendre.tv5monde.com/fr/appren dre-francais/tester-son-niveau and/or contact me by email or audio message on Instagram.

My private lessons are suitable for all levels, from beginner to advanced. Group courses are divided into levels (A2, B1, B2…).

5.Private lessons are non-refundable, but can be rescheduled up to 72 hours in advance. After this time, the course cannot be rescheduled. Group courses are also non-refundable. If you are unable to attend the group course, you will still have access to the Google Doc content.

Yes, there is a minimum of 3 students and a maximum of 4.

Private lessons cost 65€/hour and group lessons 20€/hour.

Classes take place on Skype or Google Meet and are always accompanied by a Google Doc on which I take notes. This document allows us to centralize information and enables students to do their homework (writing task, grammar exercises, etc.) in one place.

I offer personalized one-to-one lessons, group lessons to encourage interaction and pre- recorded videos for flexible learning.


You can view the videos for one year.

It depends on the pack. Currently, the intermediate grammar pack for English speakers costs 19.90 euros.